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Table 8 Satisfaction of patients by remote consultation in relation to characteristics of the encounter

From: Assessment of telepsychiatry services provided by Okasha Institute of Psychiatry during COVID-19 pandemic

 

Satisfaction among two groups

Total

Satisfied

To some extent and Dissatisfied

Duration of the encounter is enough

No

8(47.1%)

9(52.9%)

 < 0.001 S

Yes

60(93.8%)

4(6.3%)

Do not know

16(69.6%)

7(30.4%)

Feeling comfortable during the encounter

No

0

4(100%)

 < 0.001 S

Yes

81(92.0%)

7(8.0%)

Do not know

3(25.0%)

9(75.0%)

Keeping confidentiality during the encounter

No

1(100.0%)

0

0.05 S

Yes

71(87.7%)

10(12.3%)

Do not know

12(54.5%)

10(45.5%)

Explanation of the nature of the disease

No

0

4(100.0%)

 < 0.001 S

Yes

79(88.8%)

10(11.2%)

Do not know

5(45.5%)

6(54.5%)

Ensuring understanding of the TTT plan

No

0

5(100.0%)

 < 0.001 S

Yes

82(90.1%)

9(9.9%)

Do not know

2(25.0%)

6(75.0%)

Explaining the benefit of TTT

No

4(36.4%)

7(63.6%)

.001 S

Yes

80(86.0%)

13(14.0%)

Explaining side effects

No

17(60.7%)

11(39.3%)

.004 S

Yes

67(88.2%)

9(11.8%)

Type of treatment-medical TTT

No

27(75.0%)

9(25.0%)

.410 NS

Yes

57(83.8%)

11(16.2%)

Type of treatment-psychiatric session

No

7(41.2%)

10(58.8%)

.000 S

Yes

77(88.5%)

10(11.5%)

Type of treatment-referral to OPC

No

82(82.0%)

18(18.0%)

.166 NS

Yes

2(50.0%)

2(50.0%)

Type of treatment-referral to ER

No

83(80.6%)

20(19.4%)

1.000 NS

Yes

1(100%)

0

Explaining what to do in case of crisis

No

32(65.3%)

17(34.7%)

.000 S

Yes

52(94.5%)

3(5.5%)