Table 4 Patients’ perspective of the service measured by more than aspect
Frequency | Percent | ||
|---|---|---|---|
Duration of the encounter is enough | No | 17 | 16.3 |
Yes | 64 | 61.5 | |
To some extent | 23 | 22.1 | |
Feeling comfortable during the encounter | No | 4 | 3.8 |
Yes | 88 | 84.6 | |
To some extent | 12 | 11.5 | |
Keeping Confidentiality during the encounter | No | 1 | 1.0 |
Yes | 81 | 77.9 | |
Do not know | 22 | 21.2 | |
Explaining of the Nature of the disease | No | 4 | 3.8 |
Yes | 89 | 85.6 | |
To some extent | 11 | 10.6 | |
Ensuring understanding of the TTT plan | No | 5 | 4.8 |
Yes | 91 | 87.5 | |
To some extent | 8 | 7.7 | |
Explaining the benefit of TTT | 93 | 89.4 | |
Explaining side effects | 76 | 73.1 | |
Explaining what to do in case of crisis | 55 | 52.9 | |
Overall satisfaction | Not satisfied | 6 | 5.8 |
Satisfied | 84 | 80.8 | |
To some extent satisfied | 14 | 13.5 | |