Table 7 Relation of knowledge level according to telemedicine (n = 264)

Hearing about the term telemedicine

No

17

55

57

29.836

.001

Yes

4

35

76

Percentage of time spent in individual and group therapy by telemedicine

0–25%

33

86

126

17.023

.009

26–50%

7

4

3

51–75%

12

0

3

76–100%

0

0

1

Means of providing telemedicine

Communication apps

19

53

86

18.076

.021

E-mail

0

3

6

Medical applications

7

4

4

Smartphones

15

30

37

Benefits of providing telemedicine

Avoid stigma

14

12

13

34.70

.001

Reduce effort

1

7

14

Reducing contact (COVID-19)

0

12

23

Time-saving

15

25

20

Reduce costs

2

3

5

Easy access to the processor anywhere

9

31

58

Reasons for using telemedicine

Outback

3

12

22

23.40

.001

Distance

23

27

55

Clinics answer stigma

9

13

21

Emergency cases

0

12

9

Doctor or patient travel

2

21

22

Difficulty transporting the patient

4

5

4

Causes of not using telemedicine

Record sessions

4

8

16

28.58

.012

Lack Internet

2

5

10

Network space not secure

14

14

31

Privacy is not guaranteed

0

3

8

No guarantee of confidentiality

8

12

8

Not suitable for emergencies

5

24

13

Absence of empathy

2

3

6

Record sessions

6

21

41

Telemedicine usage for specific psychotherapies

No

63

42

30

17.070

.009

DBT

9

5

1

ACT

19

16

16

CBT

13

30

20