Table 2 Demonstration for WhatsApp consultations, Okasha Institute of Psychiatry
From: Mental health services in Egypt during the COVID-19 pandemic
WhatsApp triage consultations | ||
|---|---|---|
First month | Second month | |
Total consultations | N = 87 | N = 500 |
Males | 49.5 % (N = 43) | 34% (N = 170) |
Females | 50.5% (N = 44) | 66% (N = 330) |
COVID-19 related consultations (anxiety or sleep) | None | 2.8 % (N = 14) |
Referral to E.R. | 3.5% (N = 3) | 2% (N = 10) |
Referral to psychotherapy online sessions | 13.8% (N = 12) | 15% (N = 75) |
Referral to video consultation | 9.2% (N = 8) | 1.8% (N = 9) |
Follow-up cases | 5.8% (N = 5) | 10% (N = 50) |
Referral to other specialties | 4.6% (N = 4) | 2.4% (N = 12) |