Table 6 Relation of awareness level according to telemedicine (n = 264)

Hearing about the term telemedicine

No

83

43

23

40.361

.001

Yes

21

50

44

Yes

94

87

58

Percentage of time spent in individual and group therapy by telemedicine

0–25%

94

91

60

13.129

.041

26–50%

9

1

4

51–75%

1

0

3

76–100%

0

1

0

Benefits of using telemedicine

Avoid stigma

15

18

6

50.990

.001

Reduce effort

18

4

0

Reducing contact (COVID-19)

11

13

11

Time-saving

35

12

13

Reduce costs

3

7

0

Easy access to the processor anywhere

22

39

37

Causes of using telemedicine

Outback

5

19

13

35.693

.001

Distance

49

27

29

Clinics answer stigma

12

18

13

Emergency cases

6

12

3

A doctor or patient travel

29

10

6

Difficulty transporting patient

3

7

3

Causes of not using telemedicine

Record sessions

13

8

7

38.349

.001

Lack Internet

3

10

4

Network space not secured

32

17

10

Privacy is not guaranteed

2

1

8

No guarantee of confidentiality

9

15

4

Not suitable for emergencies

21

14

7

Absence of empathy

3

2

6

Telemedicine usage for specific treatments

No

63

42

30

17.070

.009

DBT

9

5

1

ACT

19

16

16

CBT

13

30

20