Table 3 Telemedicine usage among mental healthcare providers (n = 264)

Benefits of telemedicine

Avoid stigma

39

14.8

Reduce effort

22

8.3

Reducing contact (COVID-19)

35

13.3

Time-saving

60

22.7

Reduce costs

10

3.8

Easy access to the processor anywhere

98

37.1

Reasons for using telemedicine

Outback

37

14.0

Distance

105

39.8

Clinics answer stigma

43

16.3

Emergency cases

21

8.0

A doctor or patient travel

45

17.0

Difficulty transporting the patient

13

4.9

Reasons for not using telemedicine

Record sessions

17

6.4

Lack Internet

59

22.3

Network space not secured

11

4.2

Privacy is not guaranteed

28

10.6

No guarantee of confidentiality

42

15.9

Not suitable for emergencies

11

4.2

Absence of empathy

68

25.8

Telemedicine usage in specific psychotherapies

No

139

51.1

Dialectical behavior therapy

15

5.7

Acceptance and commitment therapy

51

19.3

Cognitive behavioral therapy

63

23.9

Total

264

100.0