Table 1 Data related to hotline service during the COVID 19 pandemic
From: Mental health services in Egypt during the COVID-19 pandemic
April | May | June | July | August | ||
|---|---|---|---|---|---|---|
Total no of calls | 1047 | 891 | 886 | 533 | 484 | |
Calls seeking psychological support related to COVID-19 | 52.8% | 56.1% | 54% | 39% | 22% | |
N = 553 | N = 500 | N = 478 | N = 207 | N = 106 | ||
New cases | 100% | 79% | 87% | 82% | 84% | |
Follow-up cases | - | 21% | 13% | 18% | 16% | |
Males | 40% | 47% | 47% | 39% | 38% | |
Females | 60% | 53% | 53% | 61% | 62% | |
Age group | Adults | 90% | 92% | 93% | 94% | 91% |
Below 18 years | 2.5% | 4% | 3% | 3% | 6% | |
Over 60 years | 3.5% | 4% | 4% | 3% | 3% | |
Calls needed supervision/higher consultation | 15% | 24% | 19% | 25% | 18% | |
Cases receiving psychosocial support | General community | 100% | 79% | 68% | 65% | 77% |
COVID-19 cases | - | 11% | 18% | 26% | 14% | |
Contacts to COVID-19 cases | - | 8% | 10% | 7% | 5% | |
Medical staff working in quarantine hospitals | - | 1% | 2% | - | 2% | |
Medical staff working in general hospitals | - | 1% | 2% | 2% | 2% | |
Need for medications | 30% | 37% | 39% | 40% | 55% | |
Referral to | GSMHAT hospitals | - | 63% | 76% | 89% | 82% |
University hospitals | - | 1% | 3% | 3% | 2% | |
Online group psychotherapy | - | 22% | 18% | 8% | 15% | |
Both online group psychotherapy and GSMHAT hospitals | - | 12% | 3% | - | 1% | |